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32px);height:min(620px,100vh - 48px);display:flex;flex-direction:column;background:var(--crema);border-radius:18px;box-shadow:0 18px 50px #0f2a4947;overflow:hidden}.chat-cabecera{display:flex;align-items:center;gap:12px;padding:14px 16px;background:var(--azul);color:var(--blanco)}.chat-cabecera h2{color:var(--blanco);font-size:1rem;margin:0}.chat-cabecera p{margin:0;font-size:.8rem;color:#c9d6e6}.chat-cerrar{margin-left:auto;width:40px;height:40px;border:0;border-radius:50%;background:transparent;color:var(--blanco);font-size:1.6rem;cursor:pointer}.chat-mensajes{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px}.burbuja{max-width:85%;padding:10px 14px;border-radius:14px;background:var(--blanco);box-shadow:0 1px 2px #0f2a4914}.burbuja p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.burbuja__pie{display:block;margin-top:4px;font-size:.72rem;color:var(--gris)}.burbuja--visitante{align-self:flex-end;background:var(--azul);color:var(--blanco)}.burbuja--visitante .burbuja__pie{color:#c9d6e6}.burbuja--asesor{border-left:4px solid var(--ok)}.burbuja--sistema{align-self:center;background:#fde8dc;color:#8a3a12;font-size:.85rem;box-shadow:none}.chat-escribiendo{display:flex;gap:4px;padding:0 20px 8px}.chat-escribiendo span{width:8px;height:8px;border-radius:50%;background:var(--gris);animation:latido 1.2s infinite ease-in-out}.chat-escribiendo span:nth-child(2){animation-delay:.15s}.chat-escribiendo span:nth-child(3){animation-delay:.3s}@keyframes latido{0%,80%,to{opacity:.3}40%{opacity:1}}.chat-aviso{margin:0 16px 8px;padding:8px 12px;border-radius:10px;background:var(--alerta-fondo);color:var(--alerta);font-size:.88rem}.chat-formulario{padding:16px;display:flex;flex-direction:column;gap:12px;overflow-y:auto}.chat-formulario__intro{margin:0;font-size:.88rem;color:var(--gris)}.chequeo{display:flex;gap:8px;font-size:.88rem;align-items:flex-start}.chequeo input{margin-top:4px}.chat-entrada{display:flex;gap:8px;padding:12px;border-top:1px solid var(--borde);background:var(--blanco)}.chat-entrada textarea{resize:none;flex:1;border-radius:22px}@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}.chat-escribiendo span{animation:none}}@media(max-width:960px){.portada__grilla,.dos-columnas{grid-template-columns:minmax(0,1fr)}.nav{order:4;width:100%;margin-left:0;overflow-x:auto;gap:16px}.encabezado__acciones{margin-left:auto}}@media(max-width:640px){.cotizador__campos,.tarjetas{grid-template-columns:minmax(0,1fr)}.campo--viajeros{grid-column:auto}.encabezado__acciones .boton--contorno{display:none}.etiqueta-demo{order:3}.chat-panel{inset:0;width:100%;height:100%;border-radius:0}.chat-lanzador{right:16px;bottom:16px}}